Cancellation Protection Plus

Get reimbursed for the cost of your airline ticket*, for any reason!

Did you know that if something unexpected happens after booking that prevents you from flying, you will lose the cost of your ticket in most cases? The cheapest tickets often have the most strict conditions, which means that changes and cancellations are usually not allowed. If you still want to have the option to cancel your ticket, for any reason, you may opt for the Cancellation Protection Plus.

What are the benefits of the Cancellation Protection Plus?

→ easy to add when booking your airline ticket 

→ cancellation is allowed until 24 hours before your flight

→ get 75% of the ticket price* refunded to your account within 15 days (*excluding booking fee and other products or extras) 

→ cancellation for no reason applies to all travelers and all flight segments on the same Travelgenio booking number.

Important note!

Please note that the Cancellation Protection Plus can only be purchased during booking and cannot be added to the booking afterwards. The Cancellation Protection Plus can not be cancelled or refunded.

If you want to cancel, the main booker needs to login at My Trips at least 24 hours before departure. You will receive a confirmation from Travelgenio for cancellation.

The Cancellation Protection Plus is also not applicable in case of bankruptcy of an airline. The cost of this guarantee is not reimbursed in case of cancellation.

Cancellation Protection

Get the cost* of your ticket reimbursed!

Did you know that if something unexpected happens after booking that prevents you from flying, you will lose the cost of your ticket in most cases? The cheapest tickets often have the most strict conditions, which means that changes and cancellations are usually not allowed.

But what if you or your first-degree relative (parent(s), registered partner, child(ren)) is seriously ill or even worse dies? The Cancellation Protection protects you from losing all the money you paid for your ticket*. We offer the opportunity to add the Cancellation Protection to your flight booking.
*excluding booking fee and other products or extras.

What are the benefits of the Cancellation Protection?

→ easy to add when booking your airline ticket 

→ cancellation is allowed until 24 hours before your flight in case of illness or death of yourself, your fellow traveler on the same booking and first-degree relatives

→ get 75% of the ticket price* refunded to your account within 15 days (*excluding booking fee and other products or extras) 

Important note!

If you use the Cancellation Protection, we need an official medical certificate stamped to initiate the refund.

Please note that the Cancellation Protection can only be purchased during booking and cannot be added to the booking afterwards. The Cancellation Protection can not be cancelled or refunded.

If you want to cancel, the main booker needs to login at My Trips at least 24 hours before departure and select ‘I want to cancel my booking’ option. You will receive a confirmation from Travelgenio for cancellation.

The Cancellation Protection applies only if the passenger has no medical backgrounds at the time of booking.

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